AAA Temecula Insurance and Member Services

I used this office for the first time for notary services. I don't understand the prior reviews about poor professional courtesy or customer service. Everyone was very friendly from the check in counter to the Notary. Quick, efficient service with a smile. Can't ask for anything more than this. My only complaint is that it is impossible to reach any person by phone in the office to ask a question before driving in. This is the fault of AAA HQ and not the local office.

A bunch of sass and attitude from practically everyone, except the men. Johanna M. Villarreal tries to illegally practice law as a notary. She illegally steers, directs, and tells people "HOW" to sign "IN WHAT COLOR to sign," and she has a funky attitude. She cuts you off in a rude and arrogant fashion, while she's at work, and they forcefully makes commands on how you need to sign YOUR documents YOU BRING IN. She staples and ruins your papers without asking..... She is horrible. Her supervisor "Malgorzata" condones her actions and also has the same funky attitude. This place is like a pool of women that ALL have attitude, except like 2 people... Been a member for 18 years, and this AAA is garbage. Johanna M. Villarreal will REFUSE to provide you with her name when asked, and isn't smart enough to act professionally. Her name is on her stamp, but for some reason she would rather act unprofessionally and illegally. She is a "PUBLIC" notary that disrespects the public, violates law, and doesn't know civil procedure 1189, or GOV TITLE 2 - GOVERNMENT OF THE STATE OF CALIFORNIA DIVISION 1 - GENERAL CHAPTER 3 - Notaries Public Section 8202.....

Normally every AAA office gets 5 stars, but the Temecula office is special in a bad way. The staff is uncommonly rude, the service I received when buying home insurance was terrible and the woman who provided DMV services to me definitely should be working for the actual DMV. The worst part is that I paid for this treatment. I did have a nice notary experience, but you don’t really save anything doing it here vs the UPS Store. Update! I went in this location again to apply for a personalized license plate. I was once again met with weirdness. When filling out the explanation portion I was told that I “didn’t have to write a novel.” I had spent 10 seconds writing the two airport codes I wanted. I didn’t know that was a “novel.” Then I was gleefully told that although the documentation says 4-6 weeks, it’s “gonna be more like 4-6 months.” Gleefully in that schadenfreude kind of way. Employee would be a great fit at the actual DMV. Like I said, the Temecula office is special in a bad way.